Search the AirID Knowledge base Search Or select your area of interest: A active-directory airid airid1 airid2 airid2mini airid_bridge airid-virtual android apdu apple auto-lock avs azure-active-directory B bluetooth bluetooth_le build C ccid ce certgate certification cgcard cgphone coverage cross_product cryptotokenkit cryptovision ctk current custom D-E datasheet debugging distance_sensor documentation domain_controller_server_diagnostics_tool dongle driver evaluation_kit extended F-J faq fcc fido fido2 firmware flashing flyer gemalto gids installation installer ios K-N kb-faq-article kb-how-to-article kb-troubleshooting-article linux logfiles macos macos-catalina macos-mojave macos-monterey maintenance mini nfc O-R opensc outdated pairing passwordless pcsc privacy publication quickstart readme rma rohs S-U sas sdk server_diagnostics services setup size smartcard support u2f update usb V-Z version virtual warranty webauthn windows windows10 windows7 wlan 0-9 2020 2fa Missing a question? To suggest an entry that is not available at the moment, please leave us a improvement suggestion . leave a improvement suggestion Cross product related questions Page: Which smart cards are supported by AirID devices? Page: How to load and initialize the GIDS applet on a Java Card? Page: What todo if I get a "Card Unreadable" message on AirID Mini? Page: How to use the distance lock feature of the AirID with Windows? Page: How can I change the smart card in AirID Mini? Page: How To generate a Smartcard Logon Certificate with a Microsoft Active Directory Certificate Service Page: Can the smart card be damaged when using the AirID reader? Page: Do AirID devices support contactless smart cards? Page: How to import a certificate onto a GIDS smart card using Certutil? Page: Which applet does certgate recommend for use with Java Cards? Page: How to delete a certificate from a smart card with GIDS applet? Page: How to switch between GIDS applet and cv applet on a smart card in Windows 10? Page: How to import a key pair into a smartcard using cryptovision cv act sc/interface Manager? Page: How to generate a smart card logon certificate with a Microsoft Active Directory Certificate Service? Page: How to change the User PIN of a smart card with GIDS applet? AirID Page: I updated my AirID to firmware version 2.x.x and it doesn't connect anymore. What can I do? Page: What should I do when i have connection issues with my AirID 2 and my PC or Laptop? Page: What to do if the AirID Firmware update using USB fails? Page: How To continue after GEMALTO End Of Sale Mobile PKI Announcement? AirID Mini Page: I updated my AirID to firmware version 2.x.x and it doesn't connect anymore. What can I do? Page: What to do if the AirID Firmware update using USB fails? Page: What todo if I get a "Card Unreadable" message on AirID Mini? Page: How can I change the smart card in AirID Mini? Page: What can I do if my AirID device is not available after standby on my Windows device? AirID BRIDGE Page: What to do if AirID Bridge is shown as a HP Printer on Windows 7 in the Windows device manager? Page: How do I update the AirID BRIDGE firmware on Windows 10, Windows 7 and MacOS? cgPhone Page: Does the Android power saving mode affects the cgPhone App? Page: How does the cgPhone APP activation work? Page: What mobile devices are supported by cgPhone? Page: What is SaS? Page: Why can't I send a message to my friend? Says we need to exchange keys first. Page: Where can I get cgPhone? Page: What can I do with cgPhone? Page: Why is cgphone not working when the device is connected through WLAN? cgCard Page: How can I use cgCard on Android?