After a Firmware update of the AirID the device doesn't properly reboot or keeps showing a blank screen.


Download the latest firmware from our Support & Services Download Center and update the AirID again, manually.


  1. download the latest firmware package, make sure you download the correct package!
  2. unzip the File
  3. connect the airid to the PC
  4. run the included "flash_gecko.bat" file
  5. if the problem persists, please create a support ticket at or send us the device by using our RMA form.

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